USAA total loss valuation

Federal appeals court opinions describe USAA calculating a total-loss vehicle’s actual cash value with the CCC ONE Market Valuation Report. Here is what to check in that report — and a free check of yours in about a minute.

CCC ONE reportWhat to checkFree check in ~1 minute

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The report behind a USAA total loss offer

In USAA v. Sampson (5th Cir. 2023) the court wrote that “USAA calculates ACV using the CCC One Market Valuation Report,” and in Mack v. USAA Casualty (11th Cir. 2021) that USAA “uses a third-party service, the CCC ONE valuation system.” See how a CCC ONE valuation reads.

Insurers can change vendors and report versions; the first page of the report you received names the vendor.

What to check in it

What you can ask for

Check your own report free

Upload the valuation report your insurer sent you. In about a minute you see which items may not add up — free. The full review report with a draft letter you edit and send yourself is $79.

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Free check of your valuation report

Drop the valuation report here
PDF, or photos of every page (JPG/PNG) · up to 10 files · 25 MB

The report stays private: files are deleted within 72 hours and never used to train models. Tip: it’s the multi-page document titled “Market Valuation Report” (CCC), “Total Loss Valuation” (Mitchell) or “Autosource” (Audatex).

Your free check will appear here — usually within a minute.

Frequently asked questions

Which valuation report does USAA use?

Federal appeals court opinions (2021, 2023) describe USAA using the CCC ONE Market Valuation Report. The first page of your own report names the vendor that produced it.

Is FairTotalLoss affiliated with USAA?

No. FairTotalLoss is independent and is not affiliated with USAA or with CCC ONE. We read the report you upload; we never contact your insurer.

What does the free check look at?

The comparable vehicles and their adjustments, mileage, condition deductions, the base value, taxes and fees, and your vehicle details against a VIN decode.

What this is — and isn’t