The appraisal clause in a total loss

Many auto policies include an appraisal provision for disagreements over the amount of loss: each side selects an appraiser, the appraisers select an umpire, and any two decide. Here is how it generally works and what to check in your own policy.

How it worksCostsCheck your policy

How the provision typically reads

A widely used standard personal auto policy form includes an appraisal provision along these lines: if you and the insurer do not agree on the amount of loss, either may demand an appraisal; each selects a competent and impartial appraiser; the two appraisers select an umpire; the appraisers state separately the actual cash value and the amount of loss, and submit differences to the umpire; a decision agreed to by any two is binding; each party pays its own appraiser and shares the umpire’s and other appraisal expenses equally.

Before you consider it

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Frequently asked questions

Do all auto policies have an appraisal clause?

Many do, but not all, and wording varies. Read the “Appraisal” section of your own policy.

Is FairTotalLoss an appraiser?

No. We provide information about your insurer’s report. If you use your policy’s appraisal provision, you choose your own appraiser.

What this is — and isn’t