The base value is the starting value derived from the comparable vehicles, before your vehicle's own condition adjustment. If it is lower than every comparable's adjusted value, or doesn't reconcile with them, you can ask how it was calculated. The free check compares them for you.
In CCC reports the base value is derived from the comparables with a method that is not simply the average of the adjusted values shown. In the Mitchell reports we have examined, the market value matched the simple average of the comparables' adjusted values.
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Some valuation methods weight or adjust comparables in ways not shown as a simple average. You can ask the insurer to explain the calculation.
It reads the base value and every comparable's adjusted value and flags a base value below all of them, or comparables whose adjustments don't add up.
FairTotalLoss is a self-help information tool. We are not a public adjuster, appraiser, or law firm; we do not represent you, contact your insurer, or negotiate your claim, and we do not advise on insurance coverage. Our reports describe what your valuation report shows and questions you may choose to ask; they are not an appraisal and not a substitute for advice from a licensed public adjuster or attorney. Fixed price, unrelated to any settlement outcome.