Mileage adjustments in a total loss

A mileage adjustment raises or lowers each comparable vehicle's value for the difference between its odometer and yours. A comparable with more miles than your car would normally be adjusted up. Here is what to check — and a free check that flags comparables with more miles and no upward adjustment.

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How it works

Valuation reports compare your vehicle with comparable vehicles that usually have different mileage. To make them comparable, each one gets a mileage adjustment: comparables with fewer miles than yours are adjusted down, and comparables with more miles are adjusted up. The adjusted values then feed your vehicle's value.

What to check

What you can ask

Check your own report free

Upload the valuation report your insurer sent you. In about a minute you see which items may not add up — free. The full review report with a draft letter you edit and send yourself is $79.

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Free check of your valuation report

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PDF, or photos of every page (JPG/PNG) · up to 10 files · 25 MB

The report stays private: files are deleted within 72 hours and never used to train models. Tip: it’s the multi-page document titled “Market Valuation Report” (CCC), “Total Loss Valuation” (Mitchell) or “Autosource” (Audatex).

Your free check will appear here — usually within a minute.

Frequently asked questions

Should a comparable with more miles be adjusted up?

A valuation generally adjusts for mileage differences in both directions. If a comparable has more miles than your vehicle and shows no upward adjustment, you can ask the insurer why.

What if my mileage is wrong on the report?

Send the insurer the odometer reading from loss photos, an inspection or a recent service record, and ask for a corrected valuation.

What this is — and isn’t